Return Policy

Natural Bath & Body takes pride in the quality and efficacy of our natural, health-conscious products. We want you to be completely satisfied with your purchase. If for any reason you are not, we have a simple and straightforward return policy in place.

  1. Return Window: You may return any of our products, for any reason, within 60 days of the purchase date.

  2. Products Eligible for Return: All products must be returned in their original packaging, unused, unopened, and in a re-sellable condition. We cannot accept items that have been opened or used, due to hygiene and safety considerations.

  3. Return Shipping: Unless the item received was damaged, faulty, or not what you ordered, you are responsible for the return shipping costs. It is recommended that you use a shipping method with tracking to ensure the product reaches us safely. Natural Bath & Body will not be responsible for items lost in transit.

  4. Refund Process: Upon receipt and inspection of your return, we will issue a refund to the original payment method. Please allow up to 10 business days for the return to be processed and credited to your account.

  5. Damaged or Incorrect Items: If you received a damaged item or the wrong item, please notify us within 72 hours of receiving the order. We will send a prepaid return label for you to return the item and will send a replacement at no additional cost.

  6. Exchanges: We currently do not offer exchanges. You can return the unwanted item and place a new order for the item you want.

To initiate a return, please contact our customer service team at Please provide your order number and reason for return. Once the return request is approved, you can ship the product back to us at the following address:

Natural Bath & Body Shop
124 E Lake Dr
Tarpon Springs FL 34688

We reserve the right to refuse a refund if the return does not meet the conditions stated in this policy.

Thank you for choosing Natural Bath & Body, and we look forward to serving your natural skincare needs in the future.